THE LIGHTS SHINE BRIGHT AT SANDATA - NYC BLACKOUT OF 2003
"Within two hours of the fateful event, I received a call from Bridget Simone, Assistant Commissioner of Home Care Services for the City of New York Human Resources Administration, who called on behalf of Commissioner Iris Hernandez. Ms. Simone inquired if Sandata and Santrax were up and running and if we were receiving calls. I assured her that we never skipped a beat. Throughout the blackout Santrax remained HRA's only point of contact providing vital information on New York City's most needy citizens."
Jack Szafran
- Vice President Client Relations |
Santrax is at the forefront of working with local, state and federal governments to gain acceptance of electronic records. In 1994, Santrax broke new ground by collaborating with the City of New York's Human Resources Administration to gain acceptance of the electronic telephony records in lieu of signed paper documentation. Today the required electronic reporting and billing submission by home health agencies under the Medicaid program is standard practice.
Today, Santrax continues its leadership role within the legislative and executive branches of governments promoting the use of the electronic records. Local, State and Federal Governments look to Santrax's technology to ensure efficient and effective delivery of health and human services. Santrax adds fail-safe processes to the delivery of care by both home health and human service agencies. Governments realize improved oversight capabilities and fiscal efficiencies. Health and human service agencies generate cost savings. Citizens receive the best possible health care and social services.
Today Santrax is the number one field management solution being used and integrates with many third party scheduling, compliance, billing and payroll systems. Santrax reduces paperwork while delivering higher quality information.
With third party verification of visits, Santrax has created an independent paper trail that is easily accessible for field and paperwork audits, helping both governments and agencies alike.
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Santrax.
- Eliminates fraudulent bills
- Reduces Medicaid expenditures without cutting benefits
- Provides a permanent comprehensive audit trail
- Standardizes data for analyses
- Provides third party verification
- Improves quality of care
- Lowers costs for providers
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 Recently, the Santrax product has been re-engineered for the human services sector, including public systems. The Santrax system improves efficiency by allowing case workers to input tasks performed or data points such as household safety, care plan compliance, and other qualitative and quantitative factors. Santrax delivers completed progress notes to the case worker and/or supervisor's desktop within 24 hours. Because case workers enter progress notes so close to the actual visit, the system enables workers to remember more details which provide more accurate and complete notes. For critical situations the system can even send automated calls or e-mails to alert supervisors to exceptions or extraordinary results.
By automatically tracking visits and the tasks workers perform and then integrating with scheduling, compliance, billing and payroll modules, Santrax provides government with the information it needs in a timely manner and ensures that Medicaid-reimbursement only occurs for the care that has been delivered. Santrax remains focused on building technologies and systems that support the regulatory environment while continuing to reduce the cost of care delivery and improve the quality of care.
Santrax remains focused on building technologies and systems that support the regulatory environment while continuing to reduce the cost of care delivery and improve the quality of care.
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Santrax. Improving the Business of Care
Santrax (r) operates under U.S. Patent Nos. 5,255,183, 5,646,839, 5,835,575, 5,949,856, and 5,963,912 which are owned by Sandata Technologies, Inc. |
: Government